Java Settings

Why do you need Java?

The Blackboard Collaboration tools (Virtual Classroom, Lightweight Chat) now require a new Java Plug-in (J2SE 1.4.1 or 1.4.2) in order to function properly. *(Note: Any prior version of the Java Plug-in must be removed prior to installing J2SE 1.4.1 or 1.4.2 in order for the Collaboration tools to function properly. Please read the following instructions carefully and complete the appropriate procedures as they apply to your computer.)

The Java plug-in should start automatically but if not Click here and choose the operating system you have installed on your computer.

In addition, you will need to perform the following adjustments according to your browser version:

Settings and Helper Apps: Java and JavaScript must be enabled in your browser (this should be the default in current releases.

Windows users will also need to download the Java 2 Runtime Environment in order to use the Collaboration Tools (Virtual Chat or Lightweight Chat) available for download at http://downloads-zdnet.com.
Mac OS 8 and 9 users running Netscape may need to download and install the Java MJR 2.2.5 and the Mozilla MRJ Plugin for Netscape.

Choose the operating system and browser that you have on your computer from the list below.

Operating System	Browser	Operating System	Browser
Windows	Internet Explorer 4.5	Macintosh	Internet Explorer 5.0 and 5.1
Windows	Internet Explorer 5.x	Macintosh	Internet Explorer 5.2
Windows	Internet Explorer 6.x
Windows	Netscape 4.x	Macintosh	Netscape 4.x
Windows	Netscape 6.x	Macintosh	Netscape 6
Windows	Netscape 7.x	Macintosh	Netscape 7

If you still have trouble with Java

Close all applications.
Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. (Note: Windows XP users will go to Start Menu -> Control Panel -> Add/Remove Programs.)
In the list of programs, choose "Java 2 Runtime Environment" and follow the on screen prompts to remove the program.
If you have multiple installations of the "Java 2 Runtime Environment", you will need to follow the above steps for each version that is installed.
Once you have completed the steps above, proceed to the steps below under "Install new Java Plug-in (J2SE 1.4.1 or 1.4.2)".
Install new Java Plug-in (J2SE 1.4.1 or 1.4.2):

Installing Java
Windows	Mac

Installing Java on your computer for the Fisrt Time

(Note: If you are not currently enrolled in a Blackboard course, you may follow the procedure for "Manual Installation" described in Step 6 below.)

Installing Java (Windows):

Using Internet Explorer 6, login to Blackboard at http://blackboard.csusb.edu using your assigned User Name and Password.
Enter your course under "My Courses".
Go to the "Collaboration" area (students can find this in the "Communication" area; instructors will find this on their "Control Panel".
Click the "Join" button to the right of a session title to launch the Collaboration tool.
Automatic installation: The new J2SE 1.4.1 Java Plug-in should automatically install. After it installs, you may need to perform Step 7 below to complete the process. If it does not automatically install, follow the procedure in Step 6 below to download the installer program and install the plug-in manually.
Manual installation: The installer program may be downloaded manually from the page that appears when a user joins a Collaboration Session, or may be found at http://java.sun.com/products/archive/j2se/1.4.1_01/index.html or http://java.sun.com/products/archive/j2se/1.4.2/index.html (depending on your configuration, one of these may work better than the other, but you should only have one of them installed on your computer). Note: Use Internet Explorer 6 to download the installer. If you download the installer manually, you will need to run the installer after the download is complete. Make sure you note the location where you save the installer on your computer, and then launch it after the download is complete. Follow the on screen instructions to complete the installation. Complete Step 7 to complete the process.
Clear the JAR cache in the new Java Plug-in:
1. To open the Java Plug-in Control Panel, do the following: In Windows 2000, go to Start Menu -> Settings -> Control Panel then double-click the Java Plug-in. In Windows XP, go to Start Menu -> Control Panel then double-click the Java Plug-in (XP users may also have to click Other Control Panel Options in the left side of the Control Panel window to reveal the Java Plug-in Control Panel link).
2. Go to the About tab and check to be sure you are looking at the correct Java Plug-in, the one you just installed (J2SE 1.4.1 or J2SE 1.4.2).
3. Go to the Cache tab.
4. Click "Clear JAR Cache" or "Clear", and answer "Yes" when asked to confirm your request.
5. Quit all browsers and other programs.
6. Re-start your computer.
  Note: After proper removal of the old Java Plug-in(s) and installation of the new J2SE 1.4.1 or 1.4.2 Java Plug-in is completed, the Collaboration tools should open and run normally. (Remember to use Internet Explorer 6 when using Blackboard.)
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Mac OS Users:

Mac OS users who have used the Collaboration tools in Blackboard prior to 7/24/03 may need to perform the following procedure in order for the Collaboration tools to work properly:

Mac OS X Users:

Go To Applications -> Utilities -> Java -> Java Plug-in Settings.
Go to the Cache tab.
Click "Clear JAR Cache".
Close the Java Plug-in Control Panel.
Quit all browsers.
Re-start your computer - After completing these steps, the Collaboration tools should open and run normally.

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Operating System	Browser	Java enable setup
Windows	Internet Explorer 4.5	Enable Java Select Tools then choose Internet Options Select the Security tab Click the Custom Level button Scroll down to Java Permissions and choose either Low, Medium or High safety Click OK Enable Cookies Select View then choose Internet Options Select the Advanced tab Scroll down to the Security section and then find Cookies Select Always accept cookies Click OK Back to the chart

Windows	Internet Explorer 5.x	Enable Java Select Tools then choose Internet Options Select the Security tab Click the Custom Level button Scroll down to Java Permissions and choose either Low, Medium or High safety Click OK Enable Cookies Select Tools then choose Internet Options Select the Security tab Click the Custom Level button Scroll down to the Cookies section Set Allow cookies that are stored on your computer to Enable Set Allow per-session cookies to Enable Click OK Back to the chart

Windows	Internet Explorer 6.x	Enable Java Select Tools then choose Internet Options Select the Security tab Click the Custom Level button Scroll down to Java Permissions and choose either Low, Medium or High safety Click OK Enable Cookies Select Tools then choose Internet Options Select the Privacy tab Enable Cookies: If using a default setting, move the slider to select any of the following privacy settings: Medium High - Medium - Low - Accept all cookies If using a custom setting: Click the Advanced button Select Override automatic cookie handling Select Always allow session cookies Click OK to return to the Privacy Tab Click Apply then OK Back to the chart

Windows	Netscape 4.x	Enable Java Select Edit then choose Preferences Select Advanced from the left-hand pane Make sure the Enable Java and Enable JavaScript boxes are checked Click OK Enable Cookies Select Edit then choose Preferences Select the Advanced from the left-hand pane In the Cookies section of the right-hand pane select Accept All Cookies or Enable all Cookies Click OK Back to the chart

Windows	Netscape 6.x	Enable Java Select Edit then choose Preferences Select Advanced from the left-hand pane Make sure the Enable Java and Enable JavaScript boxes are checked Click OK Enable Cookies Select Edit then choose Preferences Click on the arrow next to Privacy & Security in the left-hand pane and then select Cookies Select Enable cookies for the originating website only Click OK Back to the chart

Windows	Netscape 7.x	Enable Java Select Edit then choose Preferences Select Advanced from the left-hand pane Make sure the Enable Java and Enable JavaScript boxes are checked Click OK Enable Cookies Select Edit then choose Preferences Click on the arrow next to Privacy & Security in the left-hand pane and then select Cookies Select Enable all cookies under Cookies section. Click on Advanced Select Enable Java Double Click on Advanced to expand the menu. Click on Scripts & Plugins Select all options on this page. Click OK. Back to the chart

Macintosh:

You will need to have Java installed in order for certain areas of Blackboard to function properly.
Follow these steps:
For Mac OS 9 and earlier, you'll need to download and install the MRJ 2.2.
For Mac OS X , you'll need to download and install Java 1.4.1 for Mac.
In addition, you will need to perform the following adjustments:

Collaboration Tools & Macintosh Users: Mac OS 9 and Mac OS X both come with the plug-in you need for using the Collaboration Tools. Mac OS 8 users may need the Mac OS Runtime for Java (MRJ) plug-in available at http://docs.info.apple.com/article.html?artnum=75097 . Users running Mac OS 8 or Mac OS 9 should us the Accessible version of the Collaboration Tools. This link will open the Accessible version of the Virtual Classroom, which resembles the Lightweight Chat. Links to items that appear in the Virtual Classroom, such as items in the Course Map and Group Browser, will appear in this version.

Platform	Web Browser	Enable Java Settings
Macintosh	Internet Explorer 5.0 and 5.1	Enable Java From the menu bar select Edit then choose Preferences Select the arrow next to Web Browser to expand the options Select Java Under Java Options select the option Enable Java Click OK Enable Cookies From the menu bar select Edit then choose Preferences Select the arrow next to Receiving Files to expand the options Select Cookies Select the When receiving cookies option to Never Ask Click OK Back to the chart

Macintosh	Internet Explorer 5.2	Enable Java From the menu bar select Explorer then choose Preferences Select the arrow next to Web Browser to expand the options Select Java Under Java Options select the option Enable Java Click OK Enable Cookies From the menu bar select Edit then choose Preferences Select the arrow next to Receiving Files to expand the options Select Cookies Select the When receiving cookies option to Never Ask Click OK Back to the chart

Macintosh	Netscape 4.x	Enable Java Select Edit then choose Preferences Select Advanced from the left-hand pane Make sure the Enable Java and Enable JavaScript boxes are checked Click OK Enable Cookies Select Edit then choose Preferences Select the Advanced from the left-hand pane In the Cookies section of the right-hand pane select Accept All Cookies Click OK Back to the chart

Macintosh	Netscape 6	Enable Java Select Edit then choose Preferences Select Advanced from the left-hand pane Make sure the Enable Java and Enable JavaScript boxes are checked Click OK Enable Cookies Select Edit then choose Preferences Select the arrow next to Privacy & Security in the left-hand pane Select Cookies Select Enable cookies for the originating website only Click OK Back to the chart

Macintosh	Netscape 7	Enable Java Select Edit then choose Preferences Select Advanced from the left-hand pane Make sure the Enable Java and Enable JavaScript boxes are checked Click OK Enable Cookies Select Edit then choose Preferences Select the arrow next to Privacy & Security in the left-hand pane Select Cookies Select Enable cookies for the originating website only Click OK Back to the chart